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Coaching for High Performance

Author: Search for this author Cook, Sarah (author)
Medium identifier: SAS
Year: 2009
Publisher: Cambs, IT Governance Ltd
Media group: E-Book
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Content

Coaching creates a climate of high performance, enables people to improve their ability and confidence and enhances the quality of their work. Furthermore, the skill of coaching is easy to learn and use. This book is written to inspire IT managers with practical advice and tips on how to create a coaching environment in their department.

Details

Author: Search for this author Cook, Sarah (author)
Medium identifier: SAS
Year: 2009
Publisher: Cambs, IT Governance Ltd
Works included: CHAPTER 1: WHAT IS COACHING? -- Too much to do, too little time -- What is coaching? -- Coaching versus other disciplines -- What are the benefits of coaching? -- Where coaching can be of benefit to you -- When, where and whom to coach --, Coaching as part of performance management -- Summary -- CHAPTER 2: THE SKILLS AND STYLES OF COACHING -- Introduction -- The skills of coaching -- So, what are the skills of coaching? -- How do your current skills measure up? --, How to interpret your score -- The underlying beliefs of the effective coach and coachee -- The styles of coaching and when they are appropriate -- Summary --, CHAPTER 3: MODELS OF COACHING -- The history of coaching -- Models of coaching -- The GROW model -- The STAR model -- The CIGAR model -- The CLEAR model -- How to select a coaching model -- Summary --, CHAPTER 4: EFFECTIVE FEEDBACK -- Coaching and the link to feedback -- So, what is feedback? -- Beliefs about feedback -- Ten tips for giving effective motivational and developmental feedback -- Two feedback frameworks -- AID Model -- Summary -- Ans, CHAPTER 5: CONTRACTING AND GOAL-SETTING -- Contracting with the coachee -- Setting SMART goals -- Which of these objectives is SMART? -- Pitfalls when helping the coachee to set goals -- Summary -- Answers --, CHAPTER 6: LISTENING AND QUESTIONING SKILLS -- Active listening -- Our inner dialogue -- Interference -- Three levels of listening -- Paraphrasing and reflecting back -- Question types -- Summary -- Answers --, CHAPTER 7: GENERATING OPTIONS AND ENCOURAGING CHANGE -- Generating options for the future -- Forward-moving questions -- Brainstorming -- What to do if the coachee runs out of ideas or cannot think of any -- Evaluating options -- Action planning -
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ISBN: 9781849280037
Description: 1st ed., 1 online resource (125 pages)
Tags: Coaching; Management; Communication; Employees ; Coaching of
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Language: Englisch
Date of Copyright: ©2009.
Footnote: Description based on publisher supplied metadata and other sources
Media group: E-Book