Changing the conversation

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Changing the conversation

the 17 principles of conflict resolution

Author: Caspersen, Dana

Statement of Responsibility: Dana Caspersen

Medium identifier: SAS

Year: 2015

Publisher: London, Penguin Books

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Details

Author: Caspersen, Dana

Statement of Responsibility: Dana Caspersen

Medium identifier: SAS

Year: 2015

Publisher: London, Penguin Books

Classification: Be

ISBN: 0-14-312686-5

Description: 247 S.

Tags: Interpersonal communication; Psychology, Applied; Psychologie; Dance and conflict management; Conflict management; Kommunikation

Language: Englisch

Footnote: This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts

Media group: Buch