Praxishandbuch Prozessmanagement in Bibliotheken und Informationseinrichtungen

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Praxishandbuch Prozessmanagement in Bibliotheken und Informationseinrichtungen

Author: Vonhof, Cornelia (author); Haas-Betzwieser, Eva (author)

Statement of Responsibility: Cornelia Vonhof, Eva Haas-Betzwieser ; Redaktion: Cornelius Bauknecht

Medium identifier: SAS

Year: 2018

Publisher: Berlin ; Boston, De Gruyter Saur

Series: De Gruyter Reference

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Locations: Online-Ressource	Status: available	Reservations: 0	Due date:	Lending note:

Content

Dienstleistungen von Bibliotheken und Informationseinrichtungen entstehen in Prozessen. Insofern gehen jede Bibliothek und die dort Beschäftigten tagtäglich mit Prozessen um. Dennoch ist die bewusste Analyse, Gestaltung und Steuerung von Prozessen für viele Mitarbeitende in Bibliotheken Neuland. Das Buch ist eine fundierte, praktische Handreichung, die grundlegendes Handwerkszeug für die Prozessarbeit vermittelt. Checklisten, Vorlagen, Tipps und Fallbeispiele unterstützen Bibliotheken aller Sparten bei der praktischen Anwendung. Übungen und Impulsfragen regen zur Reflexion über die Zielsetzung und den Umgang mit den Ergebnissen der Prozessarbeit an.

Details

Author: Vonhof, Cornelia (author); Haas-Betzwieser, Eva (author)

Statement of Responsibility: Cornelia Vonhof, Eva Haas-Betzwieser ; Redaktion: Cornelius Bauknecht

Medium identifier: SAS

Year: 2018

Publisher: Berlin ; Boston, De Gruyter Saur

E-Medium: Resolving-System

Classification: Oi

ISBN: 978-3-11-049725-0

ISBN (2nd): 978-3-11-050002-8

Description: 1 Online-Ressource (VIII, 303 Seiten)

Series: De Gruyter Reference

Tags: Bibliotheken; Management

Participating parties: Bauknecht, Cornelius (editor)

Language: Deutsch

Media group: E-Book